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BNET Resources

Does Your Firm Have Too Many Numbers?: I was wrapping up a second mortgage with my local bank when I noticed that, for some reason, they were now using seven-digit telephone extensions. That meant that you had to dial an 800 number and then seven more digits to reach a particular person. ...; Tags: Telecom & Utilities, Geoffrey James, phone; Blog posts 2008-05-06
Nokia to Offer "a Lot Of" New Phones in the U.S.: HELSINKI (Reuters) - Nokia (NOK1V) is going to introduce many new phone models through U.S. carriers in coming months to grab a bigger share of the lucrative cell phone market, the Finnish phone maker said on Monday. Nokia sells 40 percent of all...; Tags: Telecom & Utilities, Cellular phones, Nokia Corp., CDMA, phone, U.S., cell phone, Thomson Reuters Corp.; News items 2008-05-05
Love the Phone, Hate the Phone Store: Americans love their wireless gadgets but say the process of buying a phone and service plan is bad and getting worse, J.D. Power finds in its 2008 Wireless Retail Sales Satisfaction Study. MediaPost's Marketing Daily reports that wireless retail customer satisfaction at carrier-owned stores has dropped every...; Tags: J.D. Power Associates, Phone, MediaPost, Shoppers, Telecom & Utilities, Wi-Fi, Wireless, Lisa Everitt; Blog posts 2008-05-13
Qwest Posts Lower Quarterly Profit: NEW YORK (Reuters) - Telephone company Qwest Communications International Inc Q reported a 34.6 percent fall in quarterly earnings on Tuesday, hurt by increased tax expense, charges for job cuts and weakness in its long-distance phone business. Qwest, seen as one...; Tags: Telecom & Utilities, Taxes, Financial accounting, Qwest Communications Inc., Verizon Wireless, phone, Thomson Reuters Corp., earnings, income tax, New York, VoD, net profit, wireless service, earnings per share, wall, job, income, tax, pricing strategy, agreement, broadband; News items 2008-05-06
If You Want to Sell a Startup, Plan a Shutdown: Almost a month ago, Mowser founder Russell Beattie was lamenting his debts and telling folks his creation was disappearing. He also questioned the idea of the mobile Web overall. Fast forward a bit and Beattie is announcing the sale of Mowser to dotMobi. Go figure. ...; Tags: Web, Phone, Mobile, Web Browser, Russell Beattie, Advertising & Promotion, Channel Management, Marketing, Larry Dignan; Blog posts 2008-05-09

Guerrilla Marketing, Pharma Style: The pharma blogosphere is buzzing about what appears to be a new "guerilla marketing" campaign for the over-the-counter allergy drug Zyrtec. According to one blogger in Boston and another in New York, many of these seemingly handwritten flyers have been seen taped to telephone poles, scaffolds and...; Tags: Marketing, Advertisement, Phone, Pharmaceutical Company, Phone Number, Telecom & Utilities, David P. Hamilton; Blog posts 2008-04-21
Comcast Quarterly Profit Declines, Loses Subs: NEW YORK (Reuters) - Comcast Corp CMCSA, the largest U.S. cable operator, on Thursday posted a fall in first-quarter net profit and a drop in basic video subscribers as it faced fierce competition from phone and satellite companies. Net profit declined to $732...; Tags: Corporate communications, Network technology, TV & Home Theater, Comcast Corp., digital phone, fierce competition, satellite company, net profit, satellite, High-speed Internet, cable company, cable, Thomson Reuters Corp., video, partnership, phone, New York, digital tele; News items 2008-05-01
The Coming Smart Phone Shift: I'm attending the Nantucket Conference, where the East Coast entrepreneurial community gathers to talk about the state of the business. It's all off the record though I can negotiate to post specific comments with the speakers. Perhaps because of that, the conference has a kind of intimacy that's unusual...; Tags: Smart phones, PRODUCTIVITY, Cellular phones, Notebooks, Handhelds, Michael Fitzgerald, smart phone, computer; Blog posts 2008-05-02
Panama Eyes Sale of Cable & Wireless Stake: PANAMA CITY (Reuters UK) - Panama may sell its 49 percent stake in telephone operator Cable & Wireless Panama, also owned by Cable & Wireless, the government said on Tuesday. Panama's government is examining a study of options but has not decided whether the sale will...; Tags: Phone, Mobile, Cable And Wireless Plc., Cable & Wireless Panama, Government, Advertising & Promotion, Telecom & Utilities, Curtiss-Wright Corp.; News items 2008-05-06
Optus Mobile Phone Users Up 5.9%: Australia's second biggest telecommunications provider Optus increased mobile phone customers by 5.9 per cent in the past year.Optus added 400,000 mobile customers in the 12 months to March to a total 7.14 million, its parent Singapore Telecommunications Ltd said in a statement.In the three months to March, Optus added...; Tags: Phone, Mobile, Optus, Cell Phone, Advertising & Promotion, Marketing, AAP; News items 2008-05-13
Business Hacks Poll: What's Your Gadget Load When Traveling?: When you head to the airport (or train station, bus depot, etc.), how many gadgets do you typically bring along? I expect for most users it's two: notebook and cell phone. But I know plenty of people who also pack an iPod, headset, travel charger, digital camera, second cell phone, and so...; Tags: Telecom & Utilities, Rick Broida, phone; Blog posts 2008-04-17
CGI Helps Bell Double Its TelePhone Numbers Capacity in Toronto: CGI's challenge was multifold: transfer 125 applications from mainframe to PC, client server and Web platforms; deploy new enhanced applications on more than 10,000 workstations; redesign the infrastructure and implement new billing, customer care, service provisioning and network surveillance applications. CGI Group did all the technical work of modifying applications...; Tags: Scripting languages, Servers, CGI Group Inc., CGI, service provisioning, billing, mainframe, workstation, team, phone, PC, Web, server; Case studies
10 Things Never To Say On A Business Call: Good phone manners have always been important, of course. Yet too few companies make any effort to train employees in phone etiquette. The result is often lost business, irate customers and squandered opportunities. Phone calls are more about maintaining the customer relationship and less of a tool for customer acquisition....; Tags: Telecom & Utilities, Microsoft Corp., phone, tool; White papers
Tenet Hospitals: Wireless Telephones Help Tenet Hospitals Optimize Patient Care and Retain Staff. Tenet has installed SpectraLink's Link Wireless Telephone System Link WTS in more than 20 of its hospitals nationwide, allowing its nurses and doctors to communicate over portable, full-functioning Wireless Telephones anywhere in the hospital. In addition to improved patient...; Tags: HEALTHCARE, SpectraLink Corp., hospital, telephone system, wireless, patient, phone; Case studies
Track Your Time In Outlook Using Journal: You probably spend a big part of your day working in Microsoft Office Outlook 2003. You also spend time working on documents, making and taking phone calls, chatting online or at the water cooler with coworkers. Wouldn't it be great if you could easily keep track of how much time...; Tags: Groupware, Microsoft Office, Microsoft Corp., Microsoft Outlook, phone; White papers
Tax Tips to Save Money on Taxes - Get the Corporate Kick and Save Loads of Money: An individual who makes $49,000 in salary pays taxes on almost the entire $49,000. However, a business can first deduct its operating expenses, and only pay taxes on what's left. Basic corporate deductions include telephone expenses, equipment (faxes, computers, photocopy machines, telephones), automobile gas, repairs and insurance, travel, entertainment, seminars,...; Tags: Taxes, Free trade, Telecom & Utilities, tax, photocopier, phone, fax, insurance, entertainment, computer; White papers
How to Sell on the Phone: The Internet, fax machines, email, FedEx are the principle tools for many businesses large and small. But the most used tool, by far, is still the telephone. A great number of small town customers still let their "Fingers do the walking" when they look for a person's business. So, it's...; Tags: PRODUCTIVITY, Telecom & Utilities, phone, tool, e-mail, Internet; White papers
4 Things To Know When Buying A Camera Phone: You might think camera phones are only good for capturing spur of the moment events but it's used in businesses also. Camera phones have real-world business applications, too. Real-estate agents are using camera phones to give them an edge on the competition. In booming markets, houses can be snatched up...; Tags: Camera phones, Microsoft Corp., camera phone, camera, phone, business application, agent, cell phone; White papers
TelePhone Sales Training: Due to the downturn in the economy, many companies are now operating with a leaner sales force than ever before, and sales representatives are undertaking more responsibility than ever before. Even with fewer sales managers to manage the business, clients continue to demand as much as ever. The end result...; Tags: Sales strategy, Sales force management, time management, sales force, sales, phone; White papers
Intercom Phones Systems: Intercom phone systems are handy device, since instead of holding a handset one pushes a button a start talking. Businesses use intercom phone systems often to conduct conferences, meetings, and to talk business. Intercom phone systems can easily and readily, handle 2 phone lines, 8-20 phone lines and even up...; Tags: Telecom & Utilities, phone line, phone, handset; White papers