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440 Resources for

Customer

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Show All Related Tags Did you mean CRM (514 results), customer service (210 results), customer satisfaction (77 results), customer retention (12 results), customer relationship (12 results)more...

BNET Industries

Customer Acquisition Network Holdings Inc.: Customer Acquisition Network Holdings is a provider of Internet advertising solutions for Internet publishers and advertisers. Co. offers advertisers an integrated multi-channel Internet advertising solution...; Customer Acquisition Network Holdings Inc. company page on BNET »

BNET Business Dictionary

Customer: a purchaser of a product or service. A customer is a person or organization that purchases or obtains goods or services from other organizations such...; Customer definition on BNET »

BNET Resources

Virgin Media Says Added Net 4,900 Customers in First-quarter: LONDON (Reuters) - Cable operator Virgin Media VMED added a net 4,900 new customers for its services in the first quarter and said better customer retention and stabilizing revenue per customer left it positioned for growth. "Our first-quarter results represent another solid ...; Tags: Network technology, TELECOMMUNICATIONS, customer retention, cable company, London, revenue, broadband, amortization, cable, TV, Thomson Reuters Corp., on-demand, telephony, performance; News items 2008-05-08
The Best Customer Support Team? Other Customers: When your iPod earbuds aren't working or your chainsaw is hard to start, where do you turn to for help? Just a few years ago, the answer was pretty straight forward. You'd call up the company's customer support line or hunt down an FAQ on its...; Tags: Sean Silverthorne; Blog posts 2008-04-28
The Seven Habits of Customer Champions: Competition's fierce and purse strings are pulling ever tighter as the credit crunch bites. So save yourself some marketing spend and keep your customers happy. Business guru Tom Peters said: "It is the greatest kept secret in the global economy today. If you can provide awesome care...; Tags: Customer, Branding, Workforce Management, Advertising & Promotion, Customer Relationship Management (CRM), Strategy, Marketing, Human Resources, Enterprise Software, Software, Management, Richard Denny; Blog posts 2008-04-16
The Perfect Message at the Perfect Moment: The Idea in Brief Most customers don't want to hear from your company most of the time. If you're bombarding them with frequent promotional messages, you're probably generating more resentment than revenue. But there are fleeting moments...; Tags: Kirthi Kalyanam, Monte Zweben, retail company, shopping cart, marketing, absence, phone, database, game, sales, e-mail, Web, computer; Articles 2008-04-14
Ten MORE Common Sales Mistakes: Last week I posted what's proving to be an extremely popular post, "Ten Common Sales Mistakes". In that post, I asked if I had missed any common mistakes and, as I expected, my brain trust (that's you folk) came up with ten more. ...; Tags: Sales strategy, Sales force management, Strategy, Geoffrey James, sales; Blog posts 2008-04-10

The Secrets of Momentum Growth: INSEAD marketing professor Jean-Claude Larréché has charted over 350 of the world's top companies that have outstripped the stockmarket for at least 10 years, finding out how they sustain growth while getting more from their marketing, R&D and even manufacturing spend. Can you get more growth for...; Tags: Growth, Customer, INSEAD, Marketing Research, Leadership, Marketing, Management, BNET UK Staff; Blog posts 2008-04-15
How to Negotiate Final Terms: Many sales pros clutch when it comes to negotiating final terms. When the almost-customer pushes back, or comes up with a last-minute demand, the sales pro caves, afraid to lose the sale at the tail end of the process. The result is a deal that's less profitable, and a...; Tags: Sales strategy, Sales force management, Geoffrey James, sales pro, sales; Blog posts 2008-04-14
Apology For Poor Service Rating On Customer Questionnaire: Your customer has given you poor service ratings that mean customer is not happy with your service. Here is template to apologies for poor service.; Tags: Customer, Apology, Service; Tools & templates 2007-12-01
Selling What Your Customers Want to Buy: Too many businesses have found themselves struggling because the owners have tried too hard to guess what their customers wanted or relied on so-called experts to determine what the next wave of products would be in a particular industry. It's far easier to simply pay attention to customers and sell...; Tags: AllBusiness.com, industry; White papers
How To Wow Customers With Cutting-Edge Business Practices: In the competitive environment most businesses face nowadays, customer loyalty counts. Clearly it costs less to keep existing customers satisfied than it does to continually hunt for new customers. But how do you make sure your customers are getting the service they expect - and the incentive they need to...; Tags: Customer, E-mail, Strategy, Online Communications, Management; White papers
7 Travel Secrets To Save You Money: Travelers are notorious penny-pinchers. If you aren't the kind of person who spends hours online just to save a few bucks on a hotel room, you're probably related to someone who does. That may be one reason why there are few travel agents in the business who talk glowingly about...; Tags: Real estate, Microsoft Corp., agent, industry; White papers
7 Things Never To Tell Your Customers: We have all been treated to some sorts of remarks, comments and faux pas at businesses of all types and sizes, but that doesn't mean we should. Thus based on few stumbles down the rocky road of verbal miscues, is just sampling of things that a client or customer should...; Tags: Microsoft Corp.; White papers
8 Things To Say To Get A Customer Coming Back: If yours is a relatively small operation, try to call your customers by name. If there are too many faces coming and going to make that practical, at least single out a few key names. If they like what you do, that can certainly keep them coming back. No businessperson...; Tags: Microsoft Corp.; White papers
7 Ways To Defuse Angry Customers: It's the nightmare that every businessperson experiences: a shouting match with a customer or client. Flush with frustration over something gone wrong, the client or customer flies into an uncontrollable rage. Complaints crescendo into shouts, accusations fly and, sad to say, an occasional profanity slices what little silence remains. Although...; Tags: Microsoft Corp., small business; White papers
How To Delight Your Customers: If you think good customer service leads directly to customer satisfaction, think again. Known variously as Customer Relationship Management CRM and one-to-one marketing, personalisation is being practiced by businesses large and small across all sectors of the economy. It relies on technology (personal computers, database-management tools, the Internet) to give...; Tags: Customer Service, Customer, Product Marketing, Customer Relationship Management (CRM), Productivity, Internet, Marketing, Enterprise Software, Software; White papers
Follow-Up To Inactive Customer: This template is for follow-up to inactive customer.; Tags: Microsoft Corp.; Tools & templates
Follow-Up To Prospective Customer: This template is for follow-up to prospective customer.; Tags: Microsoft Corp.; Tools & templates
Reward Your Best Customers: Marketing programs that reward customers for their patronage are not new. The strategy is simple: Give high-paying customers an incentive and they'll come back and buy more. That way, you boost sales, find new customers through referrals and lower your costs of marketing and customer acquisition. So how do you...; Tags: Sales force management, Microsoft Corp., incentive, marketing, strategy, sales; White papers
7 Tips On Keeping Customers For Life: You may be part of the company's "front of the line" program, which means the plumbing shop gives you priority status. You will be the first one called and, if need be, will be serviced the next morning - no waiting in line not knowing when the call will come....; Tags: Microsoft Corp., strategy; White papers
What CRM Can Do For Your Business: Small business has always been about customer relationships - about knowing names, knowing preferences and offering the kind of friendly service that keeps customers coming back. But as a business grows, that ability to relate on a personal level to each and every customer becomes more of a struggle. The...; Tags: Microsoft Corp., small business, CRM; White papers